Privacy Policy
Last updated: 8/4/2025
1. Introduction
PlantCheck AI ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our plant health analysis service, including our website and mobile application (collectively, the "Service").
By using our Service, you consent to the data practices described in this policy.
2. Information We Collect
2.1 Personal Information
We collect minimal personal information:
- Name and email address only (when you create an account via Google OAuth)
- Payment information (processed securely through Stripe - we never store payment details)
- Account preferences and settings
2.2 Plant and Image Data
- Plant images you upload for analysis
- Plant identification and health analysis results
- Plant collection and care history
- Care reminders and notes
2.3 Technical Information
- IP address and device information
- Browser type and version
- Usage patterns and preferences
- Log files and analytics data
3. How We Use Your Information
We use your information solely to provide our service:
- Provide plant identification and health analysis services
- Maintain your personal plant collection and analysis history
- Send care reminders and notifications (if enabled)
- Process payments and manage subscriptions (via Stripe)
- Provide customer support when requested
- Send essential service updates only
- Comply with legal obligations
We never: Sell your data, use it for advertising, share it with third parties for marketing, or use your plant images for any purpose other than providing analysis results to you.
4. Information Sharing and Disclosure
We do not sell, trade, rent, or share your personal information for marketing purposes. We only share information with essential service providers:
4.1 Essential Service Providers
- Google AI (Gemini): Plant images are sent for analysis only - no personal information is shared
- Stripe: Payment processing only - they handle billing securely
- Vercel/Cloud hosting: Secure data storage and application hosting
- Google OAuth: Authentication service (name and email only)
4.2 Legal Requirements
We may disclose your information only if required by law, court order, or government regulation, or to protect our rights, property, or safety.
Important: Your plant images and analysis results are private to your account and are never shared with other users or used for any commercial purposes.
5. Data Security
We implement appropriate technical and organizational security measures to protect your information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption of data in transit and at rest
- Regular security assessments
- Access controls and authentication
- Secure payment processing through Stripe
6. Data Retention
We retain your information for as long as necessary to provide our services and comply with legal obligations. Specifically:
- Account information: Until account deletion
- Plant images and analysis: Until you delete them or close your account
- Payment information: As required by financial regulations
- Usage logs: Up to 2 years for service improvement
7. Your Rights
You have the right to:
- Access your personal information
- Correct inaccurate information
- Delete your account and associated data
- Export your plant collection data
- Opt out of marketing communications
- Withdraw consent for data processing
To exercise these rights, please contact us at contact@plantcheckai.com
8. Cookies and Tracking
We use cookies and similar technologies to enhance your experience. For detailed information about our cookie usage, please see our Cookie Policy.
9. Third-Party Services
Our Service integrates with the following third-party services:
- Google OAuth & Gemini AI: Google Privacy Policy
- Stripe Payment Processing: Stripe Privacy Policy
- Vercel Hosting: Vercel Privacy Policy
These services are essential for our app to function and are chosen for their strong privacy and security practices.
10. Children's Privacy
Our Service is not intended for children under 13. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us immediately.
11. International Data Transfers
Your information may be processed in New Zealand and other countries where our service providers operate (including Google's and Stripe's data centers). We ensure appropriate safeguards are in place for such transfers in compliance with applicable data protection laws.
12. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of the Service after such changes constitutes acceptance of the updated policy.
13. Contact Us
If you have any questions about this Privacy Policy, please contact us:
- Email: contact@plantcheckai.com
- Address: [Your Business Address]
- Phone: [Your Phone Number]